Privacy

What data do we collect?

Our Company - First Order GmbH - collects the following data: Personal identification information (Avatar, Name, Email, Phone, Organization), Files you upload (Original file, Thumbnail, Icon, EXIF Metadata, Geolocation), File Tags, Comments and Annotations.

How do we collect your data?

We collect and process data when you: Register your account, Update your user profile, Upload files and edit their info, Provide feedback to us via Email.

How will we use your data?

We collect your data so that you can: Manage your account, Upload and view/edit/geo-locate/share your files. We DON'T share your data or files with others.

Where and how do we store your data?

Our Company securely stores your data in the European Union, your data is encrypted in transit via HTTPS and at rest. Every file you upload is placed in an anonymized folder that cannot be directly traced to your user profile. User and file metadata are stored separately in an encrypted database.

How long do we store your data?

Until you either delete it yourself or after a very long period of inactivity of more than 1 year (we will notify you beforehand). We consider an user inactive if he has a free account and has no files with a modified date shorter than 1 year.

Marketing

We won't send you any marketing emails, also we won't share your email with others.

Cookies

We don't collect any information through cookies. Functional settings like login token, theme, language, displayed columns, sorting are stored only in your browser's local storage so that they can persist between your login sessions and multiple tabs.

Maps

We use Google Maps, Bing Maps and Cesium Maps to show the Roadmap, Satellite and Terrain layers. Google Places Autocomplete returns suggested addresses as you type. We don't send any user identifiable data to them.

Amazon Web Services

We use Amazon Web Services for computing, storage, caching and hosting. Amazon is certified under the Privacy Shield Agreement and thus offers a guarantee to comply with European data protection law.

Privacy policies of other websites

Our website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 19 July 2020.

How to contact us

If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact your Information Commissioner’s Office at: https://globalprivacyassembly.org/participation-in-the-assembly/members-online

What are your data protection rights?

Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access

You have the right to access a copy of your data. All your data is currently available to you via the website's interface after you login.

The right to rectification

You have the right to correct/complete any information you believe is inaccurate/incomplete. You can update your data after login.

The right to erasure

You have the right to delete your data. You can currently delete your files and user account at any time.

The right to restrict processing

You have the right to request that Our Company restricts the processing of your personal data, under certain conditions.

The right to object to processing

You have the right to object to Our Company’s processing of your personal data, under certain conditions.

The right to data portability

You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.